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A New Vision in Housing |
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Already Renting a NRAS Property?
This page will provide you with valuable information for you during your tenancy including Forms, Information Sheets and Newsletters.
Tenancy Information (Rights & Obligations)
All Horizon Housing NRAS Tenancy’s are managed in accordance with the Residential Tenancies and Rooming Accommodation Act 2008 and every tenant will have a lease detailing the terms of your tenancy. To assist with understanding what your rights and obligations are throughout your tenancy we have included some fact sheets here.
If you are looking for further information about your rights and obligations during your tenancy please refer to your lease and the RTA act or contact us.
Troubleshooting
While all our NRAS properties are brand new, our staff do receive calls about different maintenance issues that arise. We have provided a list below of some of the common situations that have been raised with our team in the past, and what action should be taken prior to calling Horizon Housing. Please call us if you feel there are concerns with your property, this guide has been provided to ensure the problem is rectified as efficiently as possible.
Every quarter Horizon Housing will send all tenants an update on our activities for the previous 3 months. These will (where possible) be sent via email. You can access previous versions of our newsletter here.
If you have any questions or require any further information please email our NRAS team on nras@horizonhousing.com.au or call our office on 07 5668 9400 and select option 3.
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